Privacy Policy

Effective Date: 2025-07-01

This Privacy Policy describes how VesselStandards ("we," "us," or "our") collects, uses, and shares information about you through our website vesselstandards.com and our mobile application (the "App"), collectively known as our "Services."

Information We Collect

We collect information to provide and improve our Services. The types of information we collect depend on how you interact with us.

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, phone number, company name, job title, and password.

• Vessel Information: To provide accurate parts and services, we may collect information about your vessel(s), such as the vessel name, IMO number, and equipment specifications.

• Order Information: When you place an order, we collect information necessary to process it, including the parts ordered, shipping address, and billing information. Note: We use a third-party payment processor (e.g., Stripe, PayPal), and we do not store your credit card details.

• Communications: If you contact us directly (e.g., for customer support), we may collect your name, email, and the contents of your message.

Information We Collect Automatically

• Usage Data: We automatically collect information about your interactions with our Services, such as your IP address, browser type, operating system, device information, pages viewed, and the dates and times of your visits.

• Cookies: We use cookies and similar tracking technologies to operate and personalize our Services. Cookies help us understand user activity and improve your experience. You can control the use of cookies at the browser level.

• App Data: When you use our App, we may also collect a mobile advertising ID, location information (if you grant permission), and data about your App usage and performance.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: To create and manage your account, process your orders for ship parts, and provide you with customer support.

• To Improve Our Services: To analyze usage trends, troubleshoot issues, and enhance the functionality and user experience of our website and App.

• For Communication: To send you transactional confirmations, service-related announcements, technical notices, and security alerts.

• For Marketing: To inform you about new products, special offers, and other information we think you might find valuable, in accordance with your marketing preferences. You can opt-out of marketing communications at any time.

How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analytics, and cloud hosting. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

   

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

   

Data Security and Retention

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee its absolute security.

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations (e.g., for tax and accounting purposes), resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.

• Rectification: The right to request that we correct any inaccurate or incomplete information.

• Erasure: The right to request that we delete your personal information, subject to certain exceptions.

• Objection: The right to object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us using the details below.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

International Data Transfers

As a global business, your information may be transferred to, and processed in, countries other than the one you reside in. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws when we transfer it internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.